Privacy Policy

This policy describes how Harshit Chaurasia ("we", "our") collects and uses personal data in line with the Information Technology Act 2000 and applicable rules. We also follow common international practices for transparency.

What Data We Collect

We may collect your name, email address, phone number, shipping address, IP address and information from cookies and analytics tools when you use our site.

How We Use Your Data

Your details help us fulfil orders, send opt-in marketing emails and provide customer service. We only send promotional emails if you have subscribed.

Third-Party Services

We rely on Firebase for our database, Razorpay for processing payments, Shiprocket for shipping and Vercel to host this site. These providers may handle your data solely to deliver their services to us.

Cookies and Analytics

We use cookies to remember your preferences. Google Analytics helps us understand traffic patterns. You can clear or block cookies in your browser if you prefer.

Storage and Protection

Information is stored securely and we take reasonable steps to prevent unauthorised access. However, no system is perfectly secure.

Your Rights

You may request access to, correction of or deletion of your personal data by emailing us. We will respond within a reasonable time.

Grievance Redressal

If you have any questions or complaints, please contact our grievance officer at team@artivoliving.com or call 9919145554.

Changes to this Policy

We may update this policy and will post the revised version on this page. Continued use of the site after changes means you agree to the updated policy.

Effective date: May 10, 2024