Terms of Service

Introduction

These terms govern your use of the Artivo Living website and any services we provide. The store is operated by Harshit Chaurasia ("we", "our", "us"), a sole proprietor based in India. By using this site you agree to these terms as of the effective date below.

User Agreement

You may browse and purchase items only for lawful purposes. Do not attempt to abuse, reverse engineer or disrupt the website or related services.

Pricing and Product Information

All prices are listed in Indian Rupees and may change without notice. Product availability varies and certain items may be discontinued at any time.

Order and Payment Terms

Orders are subject to acceptance and we reserve the right to cancel any order and refund the payment. Payments can be made via Pay on Delivery or prepaid using Razorpay's gateway and other supported methods.

Shipping & Delivery

Orders are fulfilled through Shiprocket. Delivery estimates are provided at checkout but can vary based on location and courier delays.

Return & Refund Policy

Most items can be returned within 7 days of delivery so long as they are unused and in original condition. To initiate a return contact us via email and we will assist with the process.

Limitation of Liability

We are not liable for indirect damages, delays or issues caused by third-party services. Our maximum liability is limited to the amount you paid for the product in question.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Delhi, India.

Changes to the Terms

We may update these terms at any time. If changes are material we will post a notice on this page. Continued use of the site means you accept the revised terms.

Effective date: May 10, 2024

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β€œThe vase feels incredibly premium. You can tell the craftsmanship is thoughtful from the unboxing to the finish.”

Ananya K.

Interior stylist, Mumbai